Terms & Conditions

Trigensoft Solutions Private Limited (hereinafter referred to as “Trigensoft”, “we”, “ us” and “our” ) are fully committed to respect your privacy and shall ensure that your personal information is safe with us.

Trigensoft is fully committed in protecting your privacy and has taken all necessary and reasonable measures to protect your information and handle the same in a safe and responsible manner in accordance with the terms and conditions of privacy policy set out herein below:


COLLECTION OF INFORMATION

Information you provide to us: For accessing the services provided by Trigensoft, you may be required to provide the following information or such other information that is required for effective service including your name, e-mail id, photo, phone numbers, addresses, location, Bluetooth connection information, Device ID and call information and provide unique user name and password for use of this application. Users shall place only authentic data in the application and shall review their information for any inaccurate or deficient data. Trigensoft may not be able to provide services if you choose not to provide the requisite information.


USE AND SHARE OF INFORMATION

How the Information is used: At no time will Trigensoft sell your personally identifiable data without your permission unless set forth in this Privacy Policy. The information Trigensoft receives about you or from you may be used or shared by Trigensoft with our corporate affiliates, dealers, agents, vendors and other third parties.

Access to your personal information collected:Trigensoft does not share, sell, trade or rent your personal information to third parties for unknown reasons. Trigensoft safeguards your e-mail addresses. Trigensoft does not sell the email addresses provided by you and it uses them only to provide services through the application in accordance with this policy. Trigensoft may retains complete anonymity in all analytics to third parties. None of the personally sensitive information is used, except in a limited set of circumstances that if it required to do so by law or in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

When the Information collected is used: Trigensoft collects and uses your information to provide you better Services and also in the administration of our business. Trigensoft may use your personal information to administer this service, to provide better customer service; personalize Trigensoft's services for You; enable your access to and use of Trigensoft's Services; to keep you informed or update you on business of Trigensoft; send you statements and invoices; collect payments from you; send you communications; to send you mails or contact you for various customer satisfaction surveys, market research, promotional activities or in connection with certain transactions; make communications necessary to notify you regarding various security, privacy, and administrative issues; to respond to your queries; send you information that may be of interest to you, share this information with products and services made available through Trigensoft; to respond to any of your legitimate claim, or to address you our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of Trigensoft service; conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services.

Operations in Multiple Countries: Trigensoft Services has operations in multiple countries, and Trigensoft may need to transfer your information to our servers based on other countries. However, this Privacy Policy is applicable to all such information transferred between any of the countries in which Trigensoft or server provider operates or servers are located. You agree to such cross-border transfers of your personal information.

Third Parties Access to the information: Trigensoft is committed in protecting the privacy and security of your information. Trigensoft shall not sell or lend your personal information to third parties. We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number and e-mail address, etc. for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your personal financial data.

Trigensoft shall take all steps to ensure that the information available in the webite is accurate and authentic.


Links

Trigensoft may contain links to third party websites. Such other sites may use information about your visit to this Website. Trigensoft's Privacy Policy does not apply to practices of such sites that it does not own or control or to people it does not employ. Therefore, Trigensoft is not responsible for the privacy practices or the accuracy or the integrity of the content included on such third party websites. Trigensoft encourages you to read such third parties privacy policies.


Our commitment to data security

Trigensoft recognizes that your privacy is important to you, and therefore Trigensoft endeavors to keep your personal information confidential. Trigensoft will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information to any third Parties. Our server provider has assured complete security; and despite so, there are possibilities of data breach. At the same time assuring our best effort to protect data, Trigensoft does not represent, warrant, or guarantee that your personal information will be protected against unauthorized access, loss, misuse, or alterations, and do not accept any liability for the security of the personal information submitted to Trigensoft nor for your or third parties' use or misuse of personal information.

For any financial transactions, Trigensoft will partner with a secure payment gateways. All failures/ errors/ omissions of the payment gateway shall be solely vest with them. You hereby consent that you shall not sue Trigensoft for any disputes concerning any wrongdoing of the payment gateway.


Security Standards

Trigensoft safeguards your privacy using known security standards and procedures and complies with applicable privacy laws. Our all services combines industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it's lifecycle in our infrastructure.


Changes to the privacy policy

Trigensoft reserves the right to modify this Policy. If Trigensoft decides to change our Privacy Policy, such changes will be posted on the website so that you are always aware of the latest amendments in this Privacy Policy.

About this privacy policy

If you choose to use our services, any dispute over privacy is subject to this privacy policy and Terms of Use. The terms of this privacy policy do not govern personal information furnished through any means other than Trigensoft.

If you have any grievances about this privacy policy or Trigensoft's treatment of your personal information, please write to privacy grievance officer of Trigensoft by email to info@trigensoft.com

This privacy policy is governed by the laws of India. Our privacy compliances are according to Indian law. If you have any specific questions relating to our privacy practices please write to us in advance before sharing any personal information.

All disputes between Trigensoft and you in this regard are subject to exclusive jurisdiction of Pune courts.